Our Commitment
User Agreement
Welcome to Thys Wood Design. By using our site, you agree to comply with our terms and conditions. We prioritize sustainability and quality craftsmanship in our products, and we expect our users to respect these values. Please read these terms carefully before placing any orders or engaging with our website. These terms may change, and it is your responsibility to stay updated. Your continued use of our site will indicate your acceptance of any modifications. Thank you for supporting our mission!
Returns and Exchanges Policy
At Thys Wood Design, we stand behind the quality of our handcrafted products. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange, provided the item is in its original condition. To initiate a return, please contact our customer service team via our website. Please note that customized or personalized items are not eligible for return. Shipping costs are non-refundable, and you will be responsible for returning items. Thank you for supporting sustainability!
Customer Responsibilities
Customers of Thys Wood Design must ensure that all information provided for orders is accurate. It is necessary to follow guidelines regarding proper care for our products to maintain their integrity. Customers are also expected to engage respectfully within our community and participate in workshops or events responsibly. We appreciate your understanding and commitment to our values and mission.